Answering the Call: How Outsourced Call Centers Can Elevate Your Business ft. Victoria Ebert - Episode #169
In this episode, the guys chat with Victoria Ebert, Director of Business Development and Partnerships for Call Center Solutions. Victoria shares insights into how call centers can transform customer service in the watersport ...
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About the Hosts
Kevin O'Neil
Owner, Destiny Water Adventures
Master Captain, CEO, and head of marketing for Destiny Water Adventures. Kevin took his passion for boating, adventure, travel, and adventure and poured it into his brand. With over 12 years of commercial boating, parasailing jet skiing, as well as a myriad of other water sports and activities. In under two and a half years, Kevin has scaled Destiny Water Adventures from a single boat operation to over a dozen boats, ten jet skis, kayaks, paddleboards as well as captained excursions.
Greg Fisher
CEO of TripShock, WaveRez
Greg is a serial entrepreneur that has worked in the travel and hospitality industry for over 15 years. He is currently the CEO of both TripShock.com, an OTA for tours and activities, and WaveRez.com, a reservation software for watersport operators. Greg is a graduate of UCF, and has earned INC 500/5000 honors from 2015-2018.
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