Answering the Call: How Outsourced Call Centers Can Elevate Your Business ft. Victoria Ebert - Episode #169
In this episode, the guys chat with Victoria Ebert, Director of Business Development and Partnerships for Call Center Solutions. Victoria shares insights into how call centers can transform customer service in the watersport industry. They discuss the importance of seamless guest experiences, business development strategies, and how operators can leverage call center solutions to boost efficiency and sales.
[SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.
Show Links:
Website: https://www.watersportpodcast.com
Facebook Page: https://www.facebook.com/awgpodcast
Facebook Group: https://www.facebook.com/groups/1155418904790489
Instagram: https://www.instagram.com/awg_podcast/
YouTube: https://www.youtube.com/channel/UC3TSseuv2wdIYO5nuviZSwQ
Victoria Ebert
Director of Business Development and Partnerships
Victoria is the Director of Business Development and Partnerships for Call Center Solutions. She brings over fifteen years of experience in the hospitality industry with a majority concentrated specifically in sales and business development. Her previous professional work experience includes roles in sales, marketing, business development, guest services, and homeowner relations at a variety of local independent hotels and resorts as well as corporate brands such as Marriott International and Wyndham. Victoria is a Florida native and Florida State University graduate. Her ability to connect with others as well as having a passion for service and commitment to hospitality professionalism has made her a great fit for CCS.
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