Operations Shows
Supply Chain Issues, Kevin's Rogue Boat, Creative Lead Gen Idea - Epi…
The guys talk about recent events in both the industry and with their businesses. Supply chain issues are hurting the ability to get more equipment and parts, and Kevin talks about what we need to do to prepare our businesses...
Real Talk About Refunds & Cancellations - Episode #29
Kevin and Greg share their thoughts on how they handle refunds and cancellations, and what operators can do to provide a better customer experience. Some of the things you'll hear about in this episode include... Why negotiat...
Pricing Your Rentals & Tours PLUS Some Chatter On Dynamic Pricing & G…
Kevin and Greg discuss how operators should be pricing their tours and rentals, and some deep dives into some new and old topics. In this episode, you'll hear about... The 3 principles of pricing: Margins, Market, Movement. W...
Enriching Your Check-In Process With Ben Calder, CEO of WhereWolf - E…
In this episode, Kevin and Greg speak with Ben Calder, CEO of WhereWolf about enriching the check-in process. WhereWolf is an industry leading waiver software based out of Queenstown, New Zealand. Ben shares why getting data ...
Increase Your Profit Margins by 50% With These Unique Upsells - Episo…
Kevin and Greg discuss some unique ways to increase your profit margins by using both tangible and intangible upsells. Some of the ideas you'll hear about are... Cancellation Protection Damage Protection Affiliate Programs Ph...
West Coast Update, Groupon, Marketing & More with Paul Bulka Jr. of A…
Paul Bulka Jr. of Aquatic Aviation and Bulka Media joins the AWG to discuss the state of watersports on the West Coast (USA). They also discuss their experience with Groupon and share their thoughts about digital marketing.
Hiring & Inspiring Seasonal Workers with John Hall From Hall Consulti…
Find the right people for your seasonal staff is not an easy task, but this week's guest John Hall brings a new perspective on recruitment. On this episode you'll learn where to find new employees, how to retain them, and …
Digital Hacks & Cool Tips For Running Your Tour Business With YourBik…
Ryan Turner from YourBikerGang.com joins us to talk about some of the cool hacks he has for growing his business.
Glee Actress Drowns In Pontoon Rental Incident In California
Kevin & Greg break down the boating incident in California involving Glee Star Naya Rivera. You can read the full article here -> https://www.yahoo.com/entertainment/naya-rivera-family-sues-wrongful-death-glee-star-death-2248...
The Growing Pains Of Expanding & Merging Two Businesses With Chris Wo…
Chris Woodruff gets Awkward as he discusses the growing pains of acquiring Vero Beach Bait & Tackle, and how he plans to integrate with his existing business, Paddles By The Sea.
How Watersport Operator Donnie Coker Built & Expanded His Business Th…
On today's show, the AWG are joined by watersport entrepreneur Donnie Coker from Paradise Adventures in Panama City Beach, FL . Paradise Adventures has been in business for 8 years, and offers Catamaran tours and watersport r...
The Social Dilemma, 401k Plans, Arival 360 Announcement
Kevin's Corner is our newest segment where we share what we learned this week and share anything new going on in our industry. 1- Kevin talks about The Social Dilemma and what he's done to improve his work life balance. …
How We Deal With Stress
Kevin & Greg talk about how they deal with stress as watersport professional and how they handle their work life balance.
Let's Talk About Hydroflight (aka Flyboard) - Interview with Hydrofli…
In this episode we interview Ben Merrell, professional hydroflight athlete and owner/operator of power up watersports in Fort Walton Beach, FL. Ben discusses the evolution of Hydroflight (aka flyboarding) as both a sport and ...
What To Do About Your Phone Calls
Kevin and Greg give tips on dealing with your high phone volume, and what you can do to be more efficient with it. Greg discusses a few ways to qualify your phone calls so you can book more trips and …